Talent Shore Ltd. Privacy Policy
Updated Date: July 22, 2025
Talent Shore Ltd. ("Talent Shore," "we," "us," or "our") is committed to protecting the privacy of our website visitors, clients, and the individuals we employ. This Privacy Policy outlines how we collect, use, process, and protect your personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (Regulation (EU) 2016/679) ("Data Protection Laws").
1. Who We Are
Talent Shore Limited is a company registered in England with company number 13381785 and with an address at Suite 23, 4th Floor Dingwall Road, Croydon, England, CR0 2LX. We provide offshore recruitment, Employer of Records ("EOR"), and outsourcing services.
2. Information We Collect
We may collect and process various types of personal data, including but not limited to:
- Contact Information: Name, company name, email address, phone number, and physical business address.
- Identification Data: Email addresses and phone numbers.
- Electronic Identification Data: IP addresses and mobile device IDs.
- Employment-Related Data: Information necessary for processing employment and payroll, provided or uploaded by our clients to Talent Shore's employment management SaaS application. This may include, for individuals we employ: sex, title, position, employer, education, citizenship, religion, political affiliation, and labour union membership.
- Client User Data: Personal data pertaining to our clients' users, employees, or colleagues processed by Talent Shore.
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing Services: To perform offshore recruitment, Employer of Records (EOR), and outsourcing services as detailed in our agreements. This includes employing, payroll, and setting up HR processes for professionals as requested by the client.
- Contractual Obligations: To fulfil our obligations under agreements with clients, including processing employment and payroll-related data.
- Communication: To communicate with clients regarding the provision of services, invoicing, and updates.
- Legal and HR Compliance: To advise clients on all local laws and HR procedures in the territory where individuals provide workforce services or are treated as part of the client's workforce.
- Service Improvement: To review and monitor the ongoing performance of our services.
- Security: To implement and maintain technical, physical, and organisational measures and controls designed to protect and secure client personal data.
- Internal Operations: For administrative purposes, including managing our internal team.
- Direct Engagement of Individuals: In cases where clients directly engage individuals to process fees as compensation.
- Answering Data Subject Requests: To assist clients in responding to requests from individuals exercising their data protection rights.
4. Legal Basis for Processing
Our legal bases for processing personal data include:
- Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject, such as Data Protection Laws.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided that your fundamental rights and freedoms do not override those interests. This includes managing our business operations, improving our services, and ensuring the security of our systems.
5. Data Sharing and Disclosure
We may share your personal data with:
- Affiliates and Group Companies: With Talent Shore's Group Companies.
- Individuals: With the individuals we employ to facilitate the provision of Workforce Services to the client.
- Third Parties and Subprocessors: We may use authorised contractors, agents, vendors, and third-party service providers ("Third Parties" and "Subprocessors") to process personal data in connection with providing our services. Any such use will be in compliance with Data Protection Legislation and governed by contracts requiring comparable protections to our Data Processing Addendum.
- Law Enforcement and Regulatory Authorities: When required by applicable law.
6. International Data Transfers
We may transfer client personal data across international borders, including from the UK to South Africa. Any such cross-border transfer will be supported by an approved adequacy mechanism.
7. Data Security
We implement and maintain technical, physical, and organisational measures and controls designed to protect and secure Client Personal Data. These measures include pseudonymization and encryption where appropriate, ensuring ongoing confidentiality and integrity, and the ability to restore data in the event of an incident. We also have a process for regularly testing, assessing, and evaluating the effectiveness of our Information Security Program.
In the event of a Security Incident (a breach leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Client Personal Data), we will investigate, mitigate, and provide prompt written notice to the client as required by applicable Data Protection Laws.
8. Your Rights
Under Data Protection Laws, you may have certain rights regarding your personal data, including the right to:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete personal data.
- Erasure: Request erasure of your personal data.
- Restriction: Request restriction of processing of your personal data.
- Data Portability: Request portability of your personal data.
- Object: Object to the processing of your personal data.
To exercise these rights, please contact us using the details provided below. We will provide reasonable assistance to clients related to any requests from individuals exercising their rights. Should we receive a request directly from a data subject, we will notify the client in writing without undue delay.
9. Data Retention and Deletion
We will not store or retain any Client Personal Data except as necessary to perform the Services under the Assignment Agreement. At the termination of the Assignment Agreement and the expiration of any required retention period, we will securely destroy or remove identifying data from all copies of Client Personal Data. Upon client request, we will provide a "Certificate of Deletion".
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Talent Shore Limited
Suite 23, 4th Floor Dingwall Road, Croydon, England, CR0 2LX
Website: www.talent-shore.com